Futureproofing the Digital Delivery of Healthcare Services: Periodic Review of CAN/DGSI 103-2 Kicks Off

Ottawa, Canada — The Digital Governance Standards Institute (DGSI) has launched a 90-day maintenance review of the National Standard of Canada, CAN/DGSI 103-2: Digital Trust and Identity – Part 2: Delivery of Healthcare Services.

This important review ensures the standard continues to meet the needs of a rapidly evolving digital landscape, where digital credentials are central to how individuals, businesses, and governments prove identity, qualifications, and permissions both online and offline.


Supporting Secure and User-Centric Healthcare Networks

The CAN/DGSI 103-2 standard supports the creation of user-centric, interoperable digital health networks that enhance both the accessibility and security of healthcare services.
It addresses critical areas such as:

  • User agency and consent
  • Data standards and interoperability
  • Privacy and security
  • Identity re-use and digital governance compliance

By establishing strong frameworks for trust and accountability, this standard supports the responsible delivery of digital health services that comply with Canadian privacy and regulatory requirements.


Why This Review Matters

As digital systems and identity technologies evolve, standards must be regularly updated to remain relevant, effective, and secure.
The maintenance review of CAN/DGSI 103-2 provides an opportunity to evaluate whether the standard continues to:

  • Reflect the latest best practices
  • Address emerging technologies
  • Meet the evolving expectations of users, regulators, and the digital economy

Digital credentials affect multiple sectors—including healthcare, education, government, and financial services. Keeping these standards strong and adaptable is vital to maintaining public trust and supporting secure, seamless healthcare delivery.


Contribute to Canada’s Digital Future

DGSI’s standards development process is founded on collaboration and transparency. Policymakers, technology providers, healthcare professionals, regulators, and digital identity experts are all invited to contribute to this review.

Your expertise, insights, and feedback are essential to ensuring that CAN/DGSI 103-2 remains a robust and trusted foundation for digital trust, identity management, and innovation in Canada.

How to Participate

Visit the CAN/DGSI 103-2 to:

  • Learn more about CAN/DGSI 103-2
  • Access details on the periodic maintenance review process
  • Find out how you or your organization can participate and contribute

By engaging in this process, you help strengthen the digital trust foundations that Canadians rely on every day.


Get Involved

The DGSI’s development process is open and inclusive, welcoming all who are interested in advancing digital governance standards in Canada.

For more information or to participate, contact:
Darryl Kingston
Executive Director, Digital Governance Standards Institute
📧 darryl.kingston@dgc-cgn.org


About the Digital Governance Standards Institute

The Digital Governance Standards Institute develops digital technology governance standards fit for global use. The Institute works with experts, as well as national and global partners and the public to develop national standards that reduce risk to Canadians and Canadian organizations adopting and using innovative digital technologies in today’s digital economy. The Institute is an independent division of the Digital Governance Council. To learn more about the organization and its initiatives, visit www.dgc-cgn.org or contact info@dgc-cgn.org.

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