Trusted public and commercial services
Make it easier for people and businesses to prove information once, rely on trusted sources and move securely across public and commercial services.
Implementation design
Each mission moves from executive dialogue into coordinated work, standards, implementation or verification as the opportunity matures.
Build the shared capabilities that reduce repeated verification, fraud, delay and administrative friction.
Fragmented trust
Organizations repeatedly verify the same information through disconnected processes, creating delay, cost and opportunities for fraud.
Neutral implementation forum
DGC brings public and private organizations together to establish shared safeguards, governance, standards and implementation priorities.
Digital Collaborative
The current phase is focused on working groups, safeguards, risk mapping and practical use cases through the Digital Collaborative.
Services cannot work as one system when trust is rebuilt in every transaction
People and businesses often provide the same information to several organizations, while each organization performs its own checks and maintains separate processes.
The result is slower service, unnecessary duplication, higher compliance costs and gaps that fraud can exploit across organizational and jurisdictional boundaries.
- Repeated verification of business and personal information
- Manual checks and inconsistent evidence requirements
- Limited ability to rely on authoritative information across sectors
- Fragmented safeguards and accountability arrangements
Turn shared service challenges into implementable capabilities
DGC connects executive direction with cross-sector implementation, common safeguards, standards and independent assurance.
Set shared priorities
Bring governments, financial institutions, service providers, standards bodies, technology firms and civil society into one working forum.
Design governance and safeguards
Establish the Digital Collaborative as the vehicle for stewardship, working groups, risk mapping and implementation guidance.
Develop common approaches
Translate use-case requirements into standards, trust frameworks and implementation guidance that can be reused.
Support reliable adoption
Use testing, validation and verification to build confidence that safeguards and requirements work in practice.
A cross-sector mission
The mission depends on organizations that issue, verify, rely on or protect trusted information.
Public services
Federal, provincial, territorial and municipal organizations responsible for service delivery, benefits, licensing and business interactions.
Commercial services
Financial services, telecommunications, insurance, energy, transportation and other organizations that verify information at scale.
Technology and standards
Technology providers, standards organizations, conformity assessment bodies and implementation partners.
Civil society and users
Organizations representing user experience, accessibility, privacy, equity and public-interest safeguards.
Fraud and risk functions
Program integrity, compliance, security, legal and operational teams responsible for detecting and reducing abuse.
Data stewards
Authoritative sources and custodians responsible for maintaining and confirming trusted information.
From national dialogue to an implementation vehicle
The initiative has moved from cross-sector problem definition toward governance, safeguards and practical use cases.
Making Services Work for Canadians
Cross-sector work identified the trusted capabilities needed to improve services, reduce fraud and strengthen productivity.
Three practical starting points
Initial use cases focus on verified business information, confirming trusted information in digital interactions and proof of income across jurisdictions.
Establishing the Digital Collaborative
The current phase is developing the governance and implementation mechanism through which organizations can co-design safeguards and advance working groups.
Help design the safeguards and working model
Organizations can participate in mission working groups, contribute to systemic risk mapping, validate safeguards, provide implementation guidance and help shape the governance arrangements for the Digital Collaborative.
Service owners, data stewards and organizations that rely on verified information
Priority participants include public-service organizations, regulated sectors, technology providers, standards and assurance bodies, civil society and organizations responsible for fraud prevention.